Information covered by this policy
This Privacy Policy explains how personal information connected
with Seven Play Casino may be collected, used, stored, protected
and disclosed when a person visits the website, creates an
account, contacts support or completes a transaction.
Information that may be collected
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Identity and contact details, including name, date of birth,
address, email and telephone number.
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Account and verification records, including identification and
proof-of-address documents.
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Payment, transaction, bonus, game and account-history
information.
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Technical data such as IP address, access time, browser,
device, language, visited pages and error records.
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Messages sent through email, Live Chat or other support
channels.
How information is used
Information may be used to create and maintain an account,
deliver website functions, process transactions, provide
support, personalise settings, perform identity and security
checks, prevent fraud and money laundering, comply with legal
obligations and improve services.
Verification and security reviews
Security analysis may be performed to validate registration
data, account use and financial activity. Players may be asked
to provide information or documents necessary for identity,
location, payment or source-of-funds checks.
Sharing with service providers
Only information reasonably required for a service may be shared
with payment processors, identity-verification providers,
technical suppliers, analytics services, professional advisers
or competent authorities. Third-party providers are expected to
use the information for the authorised purpose and apply
appropriate safeguards.
International processing and retention
Service providers and systems may operate outside the player’s
country. Appropriate contractual and organisational safeguards
should be used where information is transferred. Records may be
retained for at least five years after the customer relationship
ends where legal, regulatory, fraud-prevention or record-keeping
duties require it.
Security measures
Personal information is protected through password-controlled
systems, encryption, network controls, firewalls and
administrative procedures. No online service can guarantee
absolute security, so players should use a unique password,
restrict device access and sign out after using a shared
browser.
Privacy rights
Depending on applicable law, a person may request access,
correction, restriction, objection, portability or deletion of
personal information. Some records cannot be deleted immediately
where retention is required by law or needed to establish or
defend legal claims.
Cookies and similar technologies
Cookies may support secure access, remember preferences, measure
website performance and deliver relevant content. More
information and browser-control options are provided in the
Cookies Policy.
Contact and complaints
Privacy requests or concerns can be raised through Live Chat or
[email protected]. A person may also contact the relevant
data-protection authority where local law provides that right.